Our group believes that the sum of the satisfaction of all stakeholders contributes to corporate value, and we strive to enhance satisfaction. Through active dialogue facilitated by our business operations, we aim to create improvements and new value, fulfilling our responsibility to all stakeholders. Additionally, we work towards building a sustainable society for the 'future society.
| Stakeholders | Overview of Initiatives | Key Initiatives |
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| Customers | We consistently engage with our customers, providing ongoing value to be chosen continuously. Through various sales activities, we conduct surveys and initiatives such as issuing free papers to tenants in the office building business and promoting energy and water conservation, contributing to environmental awareness. Additionally, we operate the 'Tokyu Kosumosu-kai,' a membership organization comprising approximately 130,000 customers who have made purchases, maintaining daily points of contact through various services. | |
| Group Employees | We cultivate talents who embrace challenges and create an environment where everyone can work with enthusiasm. Based on the group's human resources strategy, we establish mechanisms and systems tailored to each company to ensure that diverse talents can thrive and maximize their individual capabilities. To create a workplace with high psychological safety, we conduct regular work engagement surveys and monitoring. Additionally, we work on fostering an environment where everyone can work with enthusiasm and promoting an innovative organizational culture through initiatives such as periodic DE&I e-learning training, setting KPI goals for mental and physical health, and more. |
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| Business Partners | We create value through partnerships and aim for mutual growth. We strive for the enhancement and growth of both our company and our trading partners through collaboration. This includes hosting joint safety conferences with collaborative companies, raising awareness of sustainable procurement policies, and engaging in activities such as information exchange on social issues such as human rights and the environment. |
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| Local Community | We strive for coexistence and development with the local community, contributing to a sustainable society. Our area management activities, such as cleanup events, disaster preparedness drills, and classroom visits to elementary schools, aim to create a sustainable town and revitalize the community. Additionally, we participate in district councils, working towards solving community issues through business activities and contributing to the enhancement of the area's value and economic effects. |
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| Shareholders and Investors | We enhance shareholder value through sustainable growth. We regularly conduct one-on-one meetings with shareholders and investors by the President, relevant executives, and staff. Additionally, we hold earnings briefings for institutional investors and analysts, as well as briefings for individual investors. We have set KPI goals for shareholder and investor engagement. Furthermore, insights, opinions, and concerns gathered from shareholders and investors through dialogues are regularly reported to meetings attended by top management. This information is utilized for continuous improvement in management practices, contributing to the long-term enhancement of corporate value. |
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| Future Society | We connect a world full of hope and a rich environment to future generations. Engaging with the generation responsible for the sustainable growth of both the company and society, we implement initiatives for young employees in each business company. Collaborating with the city of Kyoto, we organize workshops such as the 'Creating the Future of the Town with Students Project,' where students and social issues are considered. Moreover, various career development support activities for students are conducted at the Student Information Center. |
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Policy and Basic Philosophy Our group believes that the sum of the satisfa...
