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Create Value for Customers

Promoting Communication

Communication with customers

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the Group newsletter Cosmos

Reflecting the Group's desire to continue to enrich customers' lives even after they have purchased our products or used one of our services,

Communication with customers

Reflecting the Group's desire to continue to enrich customers' lives even after they have purchased our products or used one of our services, we run the Tokyu Cosmos Club, which is an exclusive member's only organization. We are broadening communication with the more than 70,000 members of the Tokyu Cosmos Club through the Group newsletter Cosmos and the member's only website called Cosmos WEB. In particular, in the customer satisfaction survey carried out in 2017, 88.7% of the members gave us opinions that they are "satisfied". We will continue to strive to deepen communication with our customers.

the Group newsletter Cosmosthe Group newsletter
Cosmos

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Tokyu Fudosan Holdings

Communication with tenants

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the free newspaper Office To

With the aim of helping the office workers working in buildings managed by the company to enjoy a more fulfilling office lifestyle, Tokyu Land Corporation publishes

Communication with tenants

With the aim of helping the office workers working in buildings managed by the company to enjoy a more fulfilling office lifestyle, Tokyu Land Corporation publishes the free newspaper Office To, and also operates the Office To CLUB website in collaboration with EWEL Inc. to inform tenants about special services offered by the Tokyu Fudosan Holdings Group that they can access. Both Office To and Office To CLUB have proved very popular with readers and site-users.

the free newspaper Office To
the free newspaper
Office To

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EWEL,Inc., TOKYU LAND CORPORATION
Create Value for Customers
Enhancing Services and Improving Quality
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Building homes that take customers views into account

Tokyu Land Corporation's "BRANZ" condominium brand has been using the "BRAN...

Create Value for Customers
Enhancing Services and Improving Quality
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Service-way Forum

In 2009, the Tokyu Fudosan Holdings Group launched the Service-way Forum (S...

Create Value for Customers
Providing Safety and Security
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Strengthening disaster preparedness measures

Tokyu Land Corporation's "BRANZ" condominium brand has been working activel...

Create Value for Customers
Providing Safety and Security
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Condominium design that emphasizes safety and peace of mind

Tokyu Land Corporation is working to create condominiums whose residents ca...

Create Value for Customers
Providing Safety and Security
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Strengthening seismic resistance through home renovation

Tokyu Homes Corporation's "Kurashi Up GREEN" total housing renovation syste...

Create Value for Customers
Responding to the Trends towards Smaller Families and an Aging Society
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Senior life business

Tokyu Land Corporation is developing the Grancreer series of condominiums i...

Create Value for Customers
Responding to the Trends towards Smaller Families and an Aging Society
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Junior golf lessons

Tokyu Land Corporation and Tokyu Resort Service Co., Ltd. have been arrangi...

Create Value for Customers
Responding to the Trends towards Smaller Families and an Aging Society
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Supporting child raising through condominiums

In September 2015, Tokyu Livable, Inc. opened the doors to the model unit f...

Create Value for Customers
Promoting Communication
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Communication with customers

Reflecting the Group's desire to continue to enrich customers' lives even a...

Create Value for Customers
Promoting Communication
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Communication with tenants

With the aim of helping the office workers working in buildings managed by ...